This Privacy Policy explains how Pinnacle Plumbing of Virginia (“we,” “us,” or “our”) collects, uses, and safeguards your personal information when you visit our website, use our plumbing services in Whitestone, VA, or interact with us via SMS communication.
When you contact us, request a quote, or schedule a service, we may collect:
We may also collect non-identifiable information such as:
Website analytics via cookies or third-party tracking tools
Your personal and non-personal information helps us to:
We respect your privacy and do not sell, rent, or trade your personal information. We may share limited information with:
All partners and service providers are required to maintain strict confidentiality and protect your data.
Our website may use cookies and similar tracking tools to:
You can disable cookies in your browser settings, though some website features may not work properly.
We use secure systems, encryption, and best practices to protect your personal data from unauthorized access, alteration, or misuse. No online transmission or storage is completely secure, so absolute security cannot be guaranteed.
Depending on your location, you may have rights to:
To exercise these rights, contact us at: service@pinnacleplumbingva.com | 804-436-2372
Verbal Opt-In:
Staff ask customers in person or over the phone if they would like to receive SMS-based billing notifications, appointment reminders, dispatch notifications, and job completion surveys.
Customers are informed: “Message and data rates may apply,” “Message frequency may vary,” and they can “text HELP for support or more information and STOP to unsubscribe at any time.” Phone numbers are not shared with third parties for marketing purposes.
Online Opt-In (Contact Form):
“By submitting this form and signing up for texts, you consent to receive text messages from Pinnacle Plumbing of Virginia at the number provided, including messages sent by auto dialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP. Reply HELP for help. Information will not be shared with third parties for marketing purposes. Privacy Policy & Terms & Conditions apply.”
Our website may contain links to other websites. We are not responsible for the privacy practices or content of external sites. Review their privacy policies before providing personal information.
Our website and services are intended for adults and are not directed toward children under 13 years of age. We do not knowingly collect information from minors. If we discover a child’s information, it will be promptly deleted.
By using our website or services, you agree to the following:
We may update this Privacy Policy to reflect new practices, technologies, or legal requirements. Updates will be posted here with a revised “Effective Date.”
For questions, concerns, or privacy requests, reach out to:
Pinnacle Plumbing of Virginia
service@pinnacleplumbingva.com
804-436-2372
14246 Old Courthouse Way, Newport News, VA 23602
24 Hours a Day